Privacy Policy
North Star Packers and Movers
we are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect the data you share with us through our website, calls, emails, or while availing our services.
By using our services or accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, pickup and delivery addresses, identification documents (if required for verification or government compliance).
Service-Related Information: Type of service requested, details about goods to be transported, payment information, and service feedback.
Website Usage Data: IP address, browser type, device information, and pages visited for analytics and website improvement.
2. How We Use Your Information
The information we collect is used to:
Provide and manage moving and logistics services
Communicate booking details, schedules, and updates
Respond to queries, feedback, or complaints
Improve our website and customer service experience
Send service-related updates, offers, or notifications (only with consent)
Comply with legal or regulatory requirements
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
Internal staff and transport partners involved in service delivery
Payment processing providers (secured gateways only)
Law enforcement or regulatory bodies when legally required
4. Data Security
We use appropriate security measures — including encryption, firewalls, and restricted access — to protect your data against unauthorized access, disclosure, or misuse. While we strive to keep your data safe, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and understand user behavior. You can choose to disable cookies through your browser settings, though some features of the site may not function optimally.
6. Your Rights
As a user, you have the right to:
Access or update your personal data
Request correction or deletion of your data
Withdraw consent for communication at any time
Lodge a complaint if you believe your data is being misused
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices of such external sites. We recommend reviewing their privacy policies before sharing any information.
8. Policy Updates
North Star Packers and Movers reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your data, please reach out to us at:
📞 Customer Support: +91 8096265001
📧 Email: info@northstarpackers.in
📍 Head Branch: Office No. 4-77, Doolapally Rd, Devender Colony, Kompally, Hyderabad 500014